Making consultation accessible for everyone
ConsultOnline was born from a simple observation: public consultation should be easy for everyone involved — from the councils and consultancies running them, to the communities whose voices need to be heard.
Our Story
Built by people who understand planning
Traditional public consultations often rely on paper forms, poorly attended town hall meetings and fragmented feedback that is difficult to analyse. Important community voices go unheard and planning teams spend weeks manually processing responses.
We set out to change that. ConsultOnline is a modern, digital-first platform that makes it easy to create professional consultation microsites, collect structured feedback through surveys and interactive maps and generate meaningful insights automatically.
Whether you are a local authority running a statutory consultation or a planning consultancy managing multiple client projects, ConsultOnline gives you the tools to engage more people, collect better data and demonstrate genuine community involvement.
Inclusivity First
Every feature is designed to lower barriers to participation. Multi-language support, accessibility, offline capability and mobile-first design ensure no voice is excluded.
Trust & Transparency
Public trust is paramount. We are fully GDPR compliant, host data in European data centres and provide complete audit trails for every consultation.
Practical Innovation
We use modern technology to solve real problems — automated sentiment analysis, live dashboards and intelligent reporting save planning teams hours of manual work.
Explore ConsultOnline
Our mission
To make public consultation genuinely accessible, inclusive and effective — giving every community member the opportunity to shape the decisions that affect their lives and giving planning teams the tools to listen at scale.